![]() The Staff - What an amazing group of people. The best food we had was at the Grill or room service. But the other choices were either bland and tasteless or so over flavored it was inedible. Each restaurant had limited choices that were not seafood related (I don't like seafood) which I was expecting, not their fault. With that being said, I did not like the food at all. My pallet is not as refined as most but I do enjoy food, a lot. The Restaurants - I'm going to start off by saying I am a relatively picky eater. We ended up going around most of the time. They are a little steep and if your wearing wet shoes it's very easy to slip. At night it is lit up and takes some amazing pictures. By day you can go off the side and snorkel, there are tons of fish and even a small sting ray. There are a few bars and restaurants all with amazing views. ![]() This courtyard is also where they hold some of the nightly entertainment. There is a small courtyard close to the lobby that has a few gift shops, a jewelry store and the wedding coordinator. Quick access to the beach, restaurants, shops and the lobby. The Hotel - Once you get the lay of the land it was very easy to navigate. The small living room area was nice for getting things ready for the day out. Plenty of space to move around comfortably without having was shimmy around the bed or desk. We slept a few nights with the patio door open so we could hear the waves, but there is a weird hum coming form somewhere in the building, my husband thinks its the pool pump, that made it a little too annoying to continue to leave it open. The bed was amazingly comfortable and is positioned so you can see the palm trees blowing in the breeze just off the patio. We had to use extra towels to keep from slipping but over all was fine. All over the bathroom and into the water closet (toilet room). The only downside is when you take a shower the water goes everywhere. The shower is a beautiful walk in rain with a separate sprayer. The toilet has that 2 button system (1 for #1 and 1 for #2) and one of the buttons didn't work but the other did so it was fine. The view was the best I've ever had, albeit the first time we've stayed in an ocean view room in the Caribbean. ![]() The room was so beautiful and well decorated. But once we got through the short spiel we were on our way. We were really anxious to get to our room as we had been traveling since 1am. We didn't use any of these so it was kind of a waste of time. This is about $400 in resort credit that can be used for the spa, wine and private dinner packages. The only downside was after we completed check in we had to go to another desk to discuss our coupon book. The process was very smooth and it didn't take long at all. We received a cool towel and a glass of campaign. Check In - We booked a preferred club level room so we had a private check in. This was our first time staying at a Secrets resort and our first time in Cozumel. The only downside is when you take a shower the water. ![]() This was our first time staying at a Secrets resort and our first time in Cozumel.Ĭheck In - We booked a preferred club level room so we had a private check in.
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